Technology

Discover the latest hotel marketing technology and how it could help you.

Hotel Chatbots Increase Traffic

4 Ways To Immediately Improve Your Hotel Chatbot Traffic

Following our last article about 5 things you must have in your Chatbot, in this post we focus on easy and smart ways to...
Roxy Device in Hotel Room

Why Hoteliers Must Adopt New Voice Technology Now

Hotels have an apprehensive relationship with technology. For an industry rooted in old tradition that makes almost every decision from a cost-benefit balance, the...
Hotel Chatbots

5 Must Haves For Your Hotel Chatbot

After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
Hotel Marketing

9 Ways Hospitality CRMs Augment the Hotel Experience and Create Brand...

As the contemporary hospitality industry expands to include more vacation rentals, apartment shares, and other kinds of stay-over locales, hotels are radically changing to keep...
Voice User Interfaces Chatbots

5 Lessons That Can Help You Embrace Voice and Chat Interfaces

We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make...
Hotel and Travel Chatbots

Are Bots Worth the Bother? [FREE Whitepaper]

The rise of mobile has created a huge and constantly engaged user base in social and messenger apps. Whereas the biggest travel apps have...
Qualified Telephone Calls Hotels

Defeating Digital Oversaturation in the Hotel Marketplace

The digitisation of travel purchases has revolutionised the hospitality industry in a variety of ways from online virtual tours and customer service chatbots to...
Edward Virtual Host Hotel Chatbot

Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One

Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...
Impact of Hotel Chatbots

The Impact Of Chatbots On The Hotel Industry

The 'chatbot' has been a buzz-word over them past twelve months across a wide range of industries. In two years time the average person...
Touch Table Hotel Technology

Technology is the Next Frontier to Combat Plateauing Guest Satisfaction

After years of steady growth, hotel guest satisfaction plateaued in 2016. Customer satisfaction surveys suggest many of the go-to hotel perks, such as free...
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