Technology

Discover the latest hotel marketing technology and how it could help you.

Hotel Live Chat Chatbots

Checklist For A Successful Chat Widget, Paving The Way For Chatbots

We all know that the core aim for any successful business is to provide extraordinary customer service. Much like a traditional retail experience, sales...
ALICE Tablet Hotels

Two Former Rival Hotel Technology Vendors Come Together To Create Something...

Guests lucky enough to check into New York’s Greenwich Hotel have a new way to contact the front desk and request services from staff....
Travel Marketing Artificial Intelligence

Transforming The Travel Experience With Artificial Intelligence Marketing

Marketers in the travel space can leverage artificial intelligence to transform customers’ experiences with dynamic, real-time content. Learn how to notify travellers of itinerary...
Hotel Chatbots Increase Traffic

4 Ways To Immediately Improve Your Hotel Chatbot Traffic

Following our last article about 5 things you must have in your Chatbot, in this post we focus on easy and smart ways to...
Roxy Device in Hotel Room

Why Hoteliers Must Adopt New Voice Technology Now

Hotels have an apprehensive relationship with technology. For an industry rooted in old tradition that makes almost every decision from a cost-benefit balance, the...
Hotel Chatbots

5 Must Haves For Your Hotel Chatbot

After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
Hotel Marketing

9 Ways Hospitality CRMs Augment the Hotel Experience and Create Brand...

As the contemporary hospitality industry expands to include more vacation rentals, apartment shares, and other kinds of stay-over locales, hotels are radically changing to keep...
Voice User Interfaces Chatbots

5 Lessons That Can Help You Embrace Voice and Chat Interfaces

We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make...
Hotel and Travel Chatbots

Are Bots Worth the Bother? [FREE Whitepaper]

The rise of mobile has created a huge and constantly engaged user base in social and messenger apps. Whereas the biggest travel apps have...
Qualified Telephone Calls Hotels

Defeating Digital Oversaturation in the Hotel Marketplace

The digitisation of travel purchases has revolutionised the hospitality industry in a variety of ways from online virtual tours and customer service chatbots to...
X