Technology

Discover the latest hotel marketing technology and how it could help you.

Amazon Echo Hotels

When to Use Voice as a Customer Engagement Tool – Outside...

For businesses of all sizes, the move of people from screen to voice search and interactions may seem a long way in the future...
Artificial Intelligence Hotels

Authenticity and AI in the Age of Social Influence

There was a time when Artificial Intelligence (AI) was the domain of Hollywood movies, a technology deemed too futuristic for day-to-day use. Then came...
The Receptionist Is Dead - Hotel Automation

The Receptionist is Dead – Why Hotels Need to Embrace Automation

The world is becoming more and more automated in all aspects, and this trend will continue. Automation has two main functions. The first is...
Pitbauchlie AI Hotels

Scottish Hotel Proves You Don’t Have To Be Big To Use...

There's a lot of talk about Artificial Intelligence (AI) in the hospitality industry and it's easy to assume the latest tech is the preserve...

How Hotels are Using AI to Provide an Awesome User Experience

In the 21st century, industries that remain adamant about integrating new technological revolutions are most likely to regress in their course of development. Businesses...
Artificial Intelligence Hotels

Why Slow AI Adoption is Posing a Threat to Hotels

Personalisation today is a must, not longer a maybe. Research from BCG suggests that brands which create personalised experiences by integrating advanced digital technologies and proprietary...
ALICE Poncho

What A Popular Weather Chatbot Can Teach the Hospitality Industry About...

At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a...
Village Hotels Automated Checkin

Automating The Guest Experience – An Interview with Rob Paterson of...

At Triptease's recent Direct Booking Summit in Barcelona, much was discussed about marketing automation, AI and machine learning. All fantastic technologies to help reduce...
allora Booking Engine

Avvio Announces World’s First AI-Powered Booking Engine

Leading hotel technology provider, Avvio has announced the launch of Allora, the world’s first booking engine powered by artificial intelligence (AI). Launching on 3 October,...
Hotel Live Chat Chatbots

Checklist For A Successful Chat Widget, Paving The Way For Chatbots

We all know that the core aim for any successful business is to provide extraordinary customer service. Much like a traditional retail experience, sales...
X