Technology

Discover the latest hotel marketing technology and how it could help you.

How Hotels are Using AI to Provide an Awesome User Experience

In the 21st century, industries that remain adamant about integrating new technological revolutions are most likely to regress in their course of development. Businesses...
Hotel Chatbots

5 Must Haves For Your Hotel Chatbot

After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
Artificial Intelligence Hotels

Why Slow AI Adoption is Posing a Threat to Hotels

Personalisation today is a must, not longer a maybe. Research from BCG suggests that brands which create personalised experiences by integrating advanced digital technologies and proprietary...
Hotel Predictive Analytics

Innovating With AI: Predictive Analytics

  Hoteliers have an amazing collection of raw data, which when stitched together, form a digital trail of all the interactions that occurred during the...
PressReader Forbes Travel Guide Report

PressReader & Forbes Travel Guide Report: Next 5 Years Will See...

PressReader and Forbes Travel Guide partnered to survey hotel executives from around the world, getting insight into how they plan to enhance the luxury...
Hotel Management Systems

5 Quick Ways To Power Your Guest Experience With Your Hotel...

With competition getting fierce in the hospitality industry, it is extremely important for hotels to ensure great customer experience. Not only should guests feel...

Chatbots for Hotels - What do Hotels Need Before Setting Up a Chatbot?

Many hotels already offer messaging options to their guests, giving the ability to text the hotel through their own apps or by establishing messaging...
Touch Table Hotel Technology

Technology is the Next Frontier to Combat Plateauing Guest Satisfaction

After years of steady growth, hotel guest satisfaction plateaued in 2016. Customer satisfaction surveys suggest many of the go-to hotel perks, such as free...
Hotel Marketing Automation

5 Ways Online Forms Can Automate Your Hotel Operations

If you work in the hotel industry and are wondering how to provide your guests with exceptional customer service then look no further. These...
Man vs Machine Hotels

Man vs Machine – No Contest!

A couple of weeks ago I was moderating this year’s Eyefortravel Europe conference. There was a mammoth line-up of speakers covering all the important...
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