Technology

Discover the latest hotel marketing technology and how it could help you.

Man vs Machine Hotels

Man vs Machine – No Contest!

A couple of weeks ago I was moderating this year’s Eyefortravel Europe conference. There was a mammoth line-up of speakers covering all the important...
Hotel PMS

Top 6 Benefits Hotel Property Management Systems Provide To Your Business

Originally, hoteliers weren't dealing with online bookings. They were collecting very limited information such as a name, residence, room and time of arrival because...

New Ways to Improve Business Travelers’ Guest Experience

The hospitality industry is constantly exposed to new demands from business travelers, particularly as tech-savvy Millennials have grown up into that customer segment. New...
Hotel Predictive Analytics

Innovating With AI: Predictive Analytics

  Hoteliers have an amazing collection of raw data, which when stitched together, form a digital trail of all the interactions that occurred during the...
The Receptionist Is Dead - Hotel Automation

The Receptionist is Dead – Why Hotels Need to Embrace Automation

The world is becoming more and more automated in all aspects, and this trend will continue. Automation has two main functions. The first is...
Pitbauchlie AI Hotels

Scottish Hotel Proves You Don’t Have To Be Big To Use...

There's a lot of talk about Artificial Intelligence (AI) in the hospitality industry and it's easy to assume the latest tech is the preserve...
Amazon Echo Hotels

When to Use Voice as a Customer Engagement Tool – Outside...

For businesses of all sizes, the move of people from screen to voice search and interactions may seem a long way in the future...
Vacation Rentals

What’s Next for PMS Firms in Airbnb’s Ecosystem? Is Their Future...

The news that Airbnb rival Wimdu is closing at the end of the year, despite $90million in funding, proves that Airbnb continues to dominate the home...
ALICE Poncho

What A Popular Weather Chatbot Can Teach the Hospitality Industry About...

At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a...
Edward Virtual Host Hotel Chatbot

Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One

Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...
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