Mobile

Make the most of mobile opportunities with the latest mobile and tablet news, marketing tips and advice for hotels.

Hotels Still Aren't Catering to Mobile Device Users

Hotels Still Aren’t Catering to Mobile Device Users

What once began as a "minor ranking factor" is today being given an increasing amount of weight. Hotels with websites that work perfectly across devices...
Travel App Performance

PacketZoom Ranks The Speed of Leading Travel Apps

Airbnb, Booking.com, VRBO and Hotels.com rank as the fastest apps for time-to-search; Expedia, Priceline, Hotwire and Trip.com among the slowest. SAN MATEO, CA -- April 25, 2017 -- PacketZoom (www.packetzoom.com), the company...
Success Hotel Concierge

What is Success for a Hotel Concierge?

Kyle Barnes, Fourth Row seats at the Ryman Auditorium to see Sturgill Simpson... Dinner before the show at Rolf & Daughters… 7:30 PM, …Two...
Bruti Ma Bouni

“A Little Bit of Magic in the Everyday”: How ALICE Concierge...

"A hotel in the middle of the night can be a magical place" -The Curious Case of Benjamin Button. It's absolutely true...There is something fundamentally beautiful...
Hotel Engagement

Mr. Ring Wants a Table for Two at Restaurant Romance: How...

One of my big fears as a concierge (especially when I was starting out) is missing even a single guest request. If I forget...
Don't Ignore Mobile

“Let’s Ignore Mobile – What’s The Worst That Can Happen?”

So, the title is a little misleading, really. It’s not a real quote, but it seems to me to describe the state of mind...
Mobile Hotel Evolution

Hotel Staff Have Always Been Mobile. It’s Time To Give Them...

Hotel staff have always been a mobile workforce. From runners to the advent of the pagers, to radios and more recently department specific systems,...
Hotels Using WhatsApp

Add WhatsApp to your Hotel Engagement Strategy

As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and...
Mobile Marketing Hotels

Capitalizing on Micro-Moments in Travel

If you have walked down the street, rode a bus or sat at a table in a restaurant recently, then you have noticed that...
Hotel Marketing to Millennials

Living on the Internet: How to Market Your Hotel to Millennials

Millennials live online. In The Social Network (2010), Sean Parker says, “We lived on farms, then we lived in cities, and now we're going to live on the internet.” Well,...
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