Mobile

Make the most of mobile opportunities with the latest mobile and tablet news, marketing tips and advice for hotels.

Smartphone

Travel and Hospitality Mobile Marketing Trends in 2018

Hospitality is a way of receiving and entertaining guests with kindness and generosity, while mobile marketing connects you to your guests. Therefore, the hospitality...
Don't Ignore Mobile

“Let’s Ignore Mobile – What’s The Worst That Can Happen?”

So, the title is a little misleading, really. It’s not a real quote, but it seems to me to describe the state of mind...
Bruti Ma Bouni

“A Little Bit of Magic in the Everyday”: How ALICE Concierge...

"A hotel in the middle of the night can be a magical place" -The Curious Case of Benjamin Button. It's absolutely true...There is something fundamentally beautiful...
Smartphone Usage Luxury Hotels

The Mobile Booking Trends of Luxury Hotels

Global smartphone usage topped 2.3bn in 2017. Based on an estimated world population of 7.6bn, that’s over 1 in 3 people who now own one. Usage...
Hotels Using WhatsApp

Add WhatsApp to your Hotel Engagement Strategy

As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and...
Hotel Engagement

Mr. Ring Wants a Table for Two at Restaurant Romance: How...

One of my big fears as a concierge (especially when I was starting out) is missing even a single guest request. If I forget...
4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better Customer Service

4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better...

For some luxury hoteliers, the idea of mobile technology in hospitality is fraught. When customer service is understood as face-to-face interaction, the introduction of mobile...
Smartphone Hotels

5 Tips To Revolutionize Mobile Marketing In Travel & Hospitality

One of the most challenging things you face as a someone with a business in the hospitality or travel industry is getting noticed before...
Hotel Mobile Messaging

5 Innovative Ways to Use Text Messaging with your Hotel Guests

Mobile messaging is experiencing a renaissance, but how and with whom we text is changing. No longer for just between friends, text messaging is increasingly...
Travel App Performance

PacketZoom Ranks The Speed of Leading Travel Apps

Airbnb, Booking.com, VRBO and Hotels.com rank as the fastest apps for time-to-search; Expedia, Priceline, Hotwire and Trip.com among the slowest. SAN MATEO, CA -- April 25, 2017 -- PacketZoom (www.packetzoom.com), the company...
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