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Hotel Marketing News

Artificial Intelligence

AI Search Is Turning Hotel Operations Into Marketing

Sanjay Mohandas -
A traveller opens an AI assistant and asks for a hotel. Not simply “best hotel in Abu Dhabi,” but something closer to...

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Hotel Industry News

Hotel Industry Trends

Why Your Best Manager Might Be Running on Empty by Mid-Afternoon

Benjamin Smith -
I keep hearing versions of the same story from...
Hotel Industry Trends

When a Hotel Closes, Its Culture Doesn’t

Hideki Hayashi -
A guest calls reservations and asks for a room...
Hotel Industry News

Independent Hotel Show announces design partners for 2026 edition

Hotel Speak -
The Independent Hotel Show, in partnership with James Hallam...
Artificial Intelligence

AI in Hospitality 2026: Discovery, Accuracy & Booking

Andrew Paul -
What research from Accenture, Bain, BCG, Deloitte, McKinsey, PwC,...
Hotel Industry Trends

The Hidden Cost of a Five-Minute Call

Adriano Brander -
Five minutes sounds harmless. In a hotel where 100...
Hotel Industry News

The inaugural Hospitality Social Media Summit: from content channel to commercial function

Alisa Kremer -
Social media now influences demand, bookings, brand value, reputation...
Hotel Industry Trends

The Hotel Loyalty Upgrade: Why Guests Chase Recognition, Not Just Rewards

Hotel Speak -
A hotel stay starts long before a guest reaches...
Hotel Industry News

Fairmont Vier Jahreszeiten Embodies the Best of Urban Luxury to Raise a Whole City

Adam Mogelonsky and Larry Mogelonsky -
Overtourism in Europe isn’t wholly a matter of too...
Hotel Industry Trends

The Room That Kept Changing

Hideki Hayashi -
A reservation is a promise. Not just about a...
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Saturday, September 26, 2026

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