How to Capture Hotel Customers With Conversational Commerce
If you would like to capture more prospects and turn them into happy guests at your hotel, you need to use the latest technology...
A UK Hotelier’s Guide To Promotions & Pricing In 2019
Last month’s announcement that, after an investigation by the CMA (Competition and Markets Authority), third parties are committing to changing their selling habits was welcome...
4 Hotel Management Lessons You Can Learn From Paul Rusesabagina of Hotel Rwanda
We all agree that managing a hotel in the time of crisis is no mean feat. And, if that crisis is of an extreme...
Why Hotels Should Adopt Mobile Key To Unlock A Great Guest Experience
A digitally demanding generation
While airlines and other travel companies have adopted mobile check-in as a standard solution, hotels have been slow to adopt mobile...
As The Industry Evolves, A New Kind Of DORM Is Emerging
If there’s anyone who understands the true value of a holistic and cohesive revenue strategy it’s Mike Medsker, who has worked across many of...
Turning A Serviced Apartment Stay Into An Experience
When it comes to turning a stay into an experience, it is easy to assume that hotels have the upper-hand. After all, they have...
How To Develop Your Hotel’s Unique Selling Proposition
A hotel’s unique selling proposition (USP) is everything. In a crowded hospitality market, having a USP is what distinguishes you from the competition and...
HSMAI’s Palma de Mallorca Events En Route
Preparations for the HSMAI events taking place in the capital of Spanish hospitality, Palma de Mallorca, between the 9th and 11th of April, co-located...
“We’re Committed To Stopping This”
Not long ago we asked, "Are we on the verge of a parity nightmare?" It looked as though Booking.com were rolling out their Basic...
Redefining Luxury – Do Hotels Need To Reevaluate ‘Luxury’?
A concept that we are frequently evaluating at 80 DAYS is luxury. We recently had a spirited discussion about what it means for a...
