Saturday, September 19, 2026
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Hotel Marketing News

When a Hotel Closes, Its Culture Doesn’t

A guest calls reservations and asks for a room with a king-size bed for four nights. The agent confirms the room type,...

Independent Hotel Show announces design partners for 2026 edition

The Independent Hotel Show, in partnership with James Hallam...

AI in Hospitality 2026: Discovery, Accuracy & Booking

What research from Accenture, Bain, BCG, Deloitte, McKinsey, PwC,...

The Hidden Cost of a Five-Minute Call

Five minutes sounds harmless. In a hotel where 100...

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Hotel Industry News

The inaugural Hospitality Social Media Summit: from content channel to commercial function

Social media now influences demand, bookings, brand value, reputation...

The Hotel Loyalty Upgrade: Why Guests Chase Recognition, Not Just Rewards

A hotel stay starts long before a guest reaches...

The Room That Kept Changing

A reservation is a promise. Not just about a...

As 2027 European Trips Go on Sale, Hotels Face a “Six-Month Cancellation Cliff”

POZNAŃ, Poland - August 2026. Travellers are already being...

Three Brilliant Basics At the Heart of Hospitality

Graveyards of hospitality are littered with concepts and ideas...

Good Numbers Hide a Struggling Hotel

At 6:40 PM, the lobby looked calm. No queue. No...

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