Russ Spencer is the Senior Director of Restaurant Success at Craftable, a cutting-edge technology company that empowers restaurants, bars, hotels, and hospitality businesses, both big and small. Bringing over 30 years of experience as an accomplished multi-unit operator working in day-to-day hospitality operations, Russ has a strong understanding of the benchmarks needed for a restaurant’s financial success. In 2015, he began consulting with independent restaurants to find profitability within their operations. Through COVID-19, Russ was part of a team of specialized consultants focused on using government legislation to help small businesses navigate the uncharted times by maximizing their pandemic relief benefits and setting up their businesses for long-term success. Using this information, he helps take early measures to address opportunities with tailored solutions to increase operations' margins and efficiencies.