The hospitality industry will always be about people, at least for the immediate future. When it comes to the world of guest communication, nothing can make a...
As the travel and tourism industry gears up for business, hoteliers are reimagining ways to prioritize hygiene standards and contactless services for arriving guests. Covid-19 proved to...
Online bookings make up almost 63% of the travel and tourism segment’s revenue annually. A good hotel booking system will let you efficiently manage online reservations. Automating...
"Giving great service requires the right people and the right tools"-Ron Kaufman.
It's quite imperative that technology is the heart of the hotel industry. Like every sector, there...
There can be no doubt that the current pandemic has put all hoteliers under considerable emotional and financial strain. While the pandemic rages on, they need to...
The hotel business is one of the most representative examples of the omnipresence of customer service, this service is without a doubt, the central core of this...
In the twenty-first century, the hospitality industry has gone through a substantial transformation with innovative technological solutions. With the rise of awareness of the environmental impact of...
What are your experiences within the industry in the past few months?
It was a strange time. We have seen a lot of hotels closing. Some haven’t opened...
A new organisation launches today (Tuesday) to help Scotland’s beleaguered tourism sector make a sustained recovery driven by technological innovation.
It will build a support network for travel...