Saturday, August 24, 2019

Technology

FILTER NEWS:

‘Linguistic-fying’ Your Bot to Chat Responsively with Multilingual Audiences

Chatbots – love them or hate them… they’re here to stay. With today’s techy-influence customers wanting fast and prompt answers, businesses have to respond fast too, or lose...

Smart & Powerful Ways to Use WiFi Marketing In The Hospitality Industry

Hotel and resort visitors expect to find complimentary WiFi access during their stay, so hospitality businesses must incorporate this benefit into their offerings to give customers what...

A Beginner’s Guide to Chatbots for Hoteliers

Chatbots: where customer care and real time conversations meet social media. Hotel chatbots have been around in some form for over 4 years. Marriott Hotels first introduced their...

How Hotel Websites Can Benefit From Adding Live Chat Software

Ever wonder why people leave your hotel website? Well, the reasons can always vary. Except, it is time you change your way to approach potential customers. Increased bounce rate...

Interview: Discussing Personalisation, Automation & Dynamic Pricing In Travel With Ctrip’s Amy Wei

In advance of EyeforTravel's Digital Travel Summit, on May 21-22, we caught up with Ctrip's CEO of International Train Ticketing, Amy Wei, to discuss the role of...

Expert Insights On PMS: What Hoteliers Need To Know About Implementing Property Management Systems

A property management system (PMS) can revolutionise the way your hotel runs – if you choose the right platform, that is. You need a PMS that will...

5 Small Changes That Will Greatly Improve Your Hotel Lobby

When a guest walks into a hotel, they make an initial assessment of the property as a whole. They judge the hotel based on how the lobby...

Why Back-of-House Tech Shouldn’t Be Back-of-Mind

Artificial Intelligence, Virtual Reality, chatbots and self check-in — guest-facing technology comes in multiple forms and has seemingly endless capabilities that are discussed practically daily. But the...

Can Artificial Intelligence Replace Human Intelligence In Hospitality Revenue Management?

A lot has been said recently about revenue managers and artificial intelligence and whether revenue managers in hospitality need to panic about being replaced by AI-driven tools....

New Research Identifies The Technology That Hotel Guests Really Want

We are delighted to reveal the findings of new research which, auditing the preferences of more than 3,600 travellers, shows a growing appreciation for bespoke hotel apps....

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