We caught up with Hotel Royal Manager Henrik Lind to discuss his philosophy on hospitality, the hotel’s unique interior, and amenities that revolutionize the guest experience.
It’s no...
Travelers today are increasingly drawn to more unique experiences. This presents hotels with a unique opportunity to cater to guests in new ways and become more than...
After working with dozens of leading hotels, I’ve found that there is one thing that most successful hospitality brands have in common. They all provide a top-notch...
Hotel distribution is a competitive marketplace with a vast and complex network of hotel resellers linking accommodation supply and demand. Whereas once upon a time OTAs and...
Advancements in technology and the ability for hotels to capitalize on consumer preferences will hold the key to creating a better guest experience and growing brand recognition...
With a 20+ year track record in hotel software technology, Jos Schaap is a leading authority on how it can help to enhance the guest experience.
Jos began...
Loyal guests are invaluable to marketers.
Why? Because retaining customers costs less than attracting new ones. Customer loyalty speaks volumes about customer satisfaction, especially in an industry that...
In the mid-2000s many hoteliers were suspicious of a machine that could manage rates and availability for their multiple online travel agencies (OTAs). Today these are better...
The news that Airbnb rival Wimdu is closing at the end of the year, despite $90million in funding, proves that Airbnb continues to dominate the home lodging & vacation...
