Technology

Discover the latest hotel marketing technology and how it could help you.

Edward Virtual Host Hotel Chatbot

Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One

Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...
Hotel Chatbots

5 Must Haves For Your Hotel Chatbot

After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
Artificial Intelligence Hotels

Why Slow AI Adoption is Posing a Threat to Hotels

Personalisation today is a must, not longer a maybe. Research from BCG suggests that brands which create personalised experiences by integrating advanced digital technologies and proprietary...
Hotel Predictive Analytics

Innovating With AI: Predictive Analytics

  Hoteliers have an amazing collection of raw data, which when stitched together, form a digital trail of all the interactions that occurred during the...
Hotel PMS

Top 6 Benefits Hotel Property Management Systems Provide To Your Business

Originally, hoteliers weren't dealing with online bookings. They were collecting very limited information such as a name, residence, room and time of arrival because...
PressReader Forbes Travel Guide Report

PressReader & Forbes Travel Guide Report: Next 5 Years Will See...

PressReader and Forbes Travel Guide partnered to survey hotel executives from around the world, getting insight into how they plan to enhance the luxury...
Hotel Management Systems

5 Quick Ways To Power Your Guest Experience With Your Hotel...

With competition getting fierce in the hospitality industry, it is extremely important for hotels to ensure great customer experience. Not only should guests feel...
Hotel Technology Guest Experience

5 Ways Technology Is Changing The Guest Experience

Technology continues to shape our daily lives, even within the realm of hospitality. Hotel properties are now spending more than ever on new technology...
Touch Table Hotel Technology

Technology is the Next Frontier to Combat Plateauing Guest Satisfaction

After years of steady growth, hotel guest satisfaction plateaued in 2016. Customer satisfaction surveys suggest many of the go-to hotel perks, such as free...

Chatbots for Hotels - What do Hotels Need Before Setting Up a Chatbot?

Many hotels already offer messaging options to their guests, giving the ability to text the hotel through their own apps or by establishing messaging...
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