Technology

Discover the latest hotel marketing technology and how it could help you.

How Hotels are Using AI to Provide an Awesome User Experience

In the 21st century, industries that remain adamant about integrating new technological revolutions are most likely to regress in their course of development. Businesses...
Internet of Things Hotels

Five IoT Solutions That Can Improve Your Guest Experience Radically

Anticipating guests’ needs and creating personalized experiences is becoming the norm within the hospitality industry. Competition is fierce and in order to stand out,...
Impact of Hotel Chatbots

The Impact Of Chatbots On The Hotel Industry

The 'chatbot' has been a buzz-word over them past twelve months across a wide range of industries. In two years time the average person...
Evolution of Hotel Chatbots

The Evolution of Hotel Chatbots (Updated)

Updated, May 2017: According to consulting firm Activate, 3.6 billion users will be using messaging apps to connect with friends and businesses by the end...
Vacation Rentals

What’s Next for PMS Firms in Airbnb’s Ecosystem? Is Their Future...

The news that Airbnb rival Wimdu is closing at the end of the year, despite $90million in funding, proves that Airbnb continues to dominate the home...

How to Improve Hotel Marketing to Create Customer Loyalty

Loyal guests are invaluable to marketers. Why? Because retaining customers costs less than attracting new ones. Customer loyalty speaks volumes about customer satisfaction, especially in...
Edward Virtual Host Hotel Chatbot

Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One

Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...
hotelogix

How To Sell More Rooms Via Last Minute Hotel Booking Apps

It is common knowledge that the hotel business is extremely time sensitive. A room unsold for a night, will be unsold forever. It’s done,...

Is A Chatbot For Every Hotel?

In the mid-2000s many hoteliers were suspicious of a machine that could manage rates and availability for their multiple online travel agencies (OTAs). Today...

New Ways to Improve Business Travelers’ Guest Experience

The hospitality industry is constantly exposed to new demands from business travelers, particularly as tech-savvy Millennials have grown up into that customer segment. New...
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