Tuesday, August 20, 2019

Technology

FILTER NEWS:

Checklist For A Successful Chat Widget, Paving The Way For Chatbots

We all know that the core aim for any successful business is to provide extraordinary customer service. Much like a traditional retail experience, sales representatives tuning into...

Two Former Rival Hotel Technology Vendors Come Together To Create Something Special For Both Guests & Staff At The Greenwich Hotel

Guests lucky enough to check into New York’s Greenwich Hotel have a new way to contact the front desk and request services from staff. The famous hotel,...

Transforming The Travel Experience With Artificial Intelligence Marketing

Marketers in the travel space can leverage artificial intelligence to transform customers’ experiences with dynamic, real-time content. Learn how to notify travellers of itinerary changes, deliver live...

4 Ways To Immediately Improve Your Hotel Chatbot Traffic

Following our last article about 5 things you must have in your Chatbot, in this post we focus on easy and smart ways to increase the number...

Why Hoteliers Must Adopt New Voice Technology Now

Hotels have an apprehensive relationship with technology. For an industry rooted in old tradition that makes almost every decision from a cost-benefit balance, the pace and unpredictability...

5 Must Haves For Your Hotel Chatbot

After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key things you must...

9 Ways Hospitality CRMs Augment the Hotel Experience and Create Brand Loyalty

As the contemporary hospitality industry expands to include more vacation rentals, apartment shares, and other kinds of stay-over locales, hotels are radically changing to keep up with current...

5 Lessons That Can Help You Embrace Voice and Chat Interfaces

We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make the most of...

Are Bots Worth the Bother? [FREE Whitepaper]

The rise of mobile has created a huge and constantly engaged user base in social and messenger apps. Whereas the biggest travel apps have millions of downloads,...

Defeating Digital Oversaturation in the Hotel Marketplace

The digitisation of travel purchases has revolutionised the hospitality industry in a variety of ways from online virtual tours and customer service chatbots to comparison tools that...

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