Sunday, October 20, 2019

Technology

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5 Ways Online Forms Can Automate Your Hotel Operations

If you work in the hotel industry and are wondering how to provide your guests with exceptional customer service then look no further. These online forms and...

Hotel Chatbots Aren’t The Future. They’re The Present.

There’s been much discussion around hotel chatbots being the 'next big thing' in hospitality. Indeed, the Internet is rife with discussion about hotel marketing automation and how hoteliers can...

Automation Opportunities for Luxury Hotels & Travel

Hospitality – ‘the friendly and generous reception and entertainment of guests’, according to the Oxford English dictionary. Synonymous with warm welcomes, ‘good hospitality’ has inherently been the product...

PressReader & Forbes Travel Guide Report: Next 5 Years Will See Hotels Focus on Tech to Improve and Personalize the Guest Experience

PressReader and Forbes Travel Guide partnered to survey hotel executives from around the world, getting insight into how they plan to enhance the luxury stay experience with...

Innovating With AI: Predictive Analytics

  Hoteliers have an amazing collection of raw data, which when stitched together, form a digital trail of all the interactions that occurred during the guest journey. Predictive analytics,...

The Evolution of Hotel Chatbots (Updated)

Updated, May 2017: According to consulting firm Activate, 3.6 billion users will be using messaging apps to connect with friends and businesses by the end of 2018. With...

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