Mobile

Make the most of mobile opportunities with the latest mobile and tablet news, marketing tips and advice for hotels.

Smartphone

Travel and Hospitality Mobile Marketing Trends in 2018

Hospitality is a way of receiving and entertaining guests with kindness and generosity, while mobile marketing connects you to your guests. Therefore, the hospitality...
Smartphone Usage Luxury Hotels

The Mobile Booking Trends of Luxury Hotels

Global smartphone usage topped 2.3bn in 2017. Based on an estimated world population of 7.6bn, that’s over 1 in 3 people who now own one. Usage...
Success Hotel Concierge

What is Success for a Hotel Concierge?

Kyle Barnes, Fourth Row seats at the Ryman Auditorium to see Sturgill Simpson... Dinner before the show at Rolf & Daughters… 7:30 PM, …Two...
Hotel Marketing to Millennials

Living on the Internet: How to Market Your Hotel to Millennials

Millennials live online. In The Social Network (2010), Sean Parker says, “We lived on farms, then we lived in cities, and now we're going to live on the internet.” Well,...
Smartphone Hotels

5 Tips To Revolutionize Mobile Marketing In Travel & Hospitality

One of the most challenging things you face as a someone with a business in the hospitality or travel industry is getting noticed before...
4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better Customer Service

4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better...

For some luxury hoteliers, the idea of mobile technology in hospitality is fraught. When customer service is understood as face-to-face interaction, the introduction of mobile...
Hotels Still Aren't Catering to Mobile Device Users

Hotels Still Aren’t Catering to Mobile Device Users

What once began as a "minor ranking factor" is today being given an increasing amount of weight. Hotels with websites that work perfectly across devices...
Don't Ignore Mobile

“Let’s Ignore Mobile – What’s The Worst That Can Happen?”

So, the title is a little misleading, really. It’s not a real quote, but it seems to me to describe the state of mind...
Hotel Engagement

Mr. Ring Wants a Table for Two at Restaurant Romance: How...

One of my big fears as a concierge (especially when I was starting out) is missing even a single guest request. If I forget...
Mobile Hotel Evolution

Hotel Staff Have Always Been Mobile. It’s Time To Give Them...

Hotel staff have always been a mobile workforce. From runners to the advent of the pagers, to radios and more recently department specific systems,...
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