Mobile

Make the most of mobile opportunities with the latest mobile and tablet news, marketing tips and advice for hotels.

Hotels Still Aren't Catering to Mobile Device Users

Hotels Still Aren’t Catering to Mobile Device Users

What once began as a "minor ranking factor" is today being given an increasing amount of weight. Hotels with websites that work perfectly across devices...
Hotel Engagement

Mr. Ring Wants a Table for Two at Restaurant Romance: How...

One of my big fears as a concierge (especially when I was starting out) is missing even a single guest request. If I forget...
Mobile Marketing Hotels

Capitalizing on Micro-Moments in Travel

If you have walked down the street, rode a bus or sat at a table in a restaurant recently, then you have noticed that...
Hotel Marketing to Millennials

Living on the Internet: How to Market Your Hotel to Millennials

Millennials live online. In The Social Network (2010), Sean Parker says, “We lived on farms, then we lived in cities, and now we're going to live on the internet.” Well,...
Smartphone Hotels

5 Tips To Revolutionize Mobile Marketing In Travel & Hospitality

One of the most challenging things you face as a someone with a business in the hospitality or travel industry is getting noticed before...
Success Hotel Concierge

What is Success for a Hotel Concierge?

Kyle Barnes, Fourth Row seats at the Ryman Auditorium to see Sturgill Simpson... Dinner before the show at Rolf & Daughters… 7:30 PM, …Two...
Hotels Using WhatsApp

Add WhatsApp to your Hotel Engagement Strategy

As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and...
4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better Customer Service

4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better...

For some luxury hoteliers, the idea of mobile technology in hospitality is fraught. When customer service is understood as face-to-face interaction, the introduction of mobile...
Smartphone Usage Luxury Hotels

The Mobile Booking Trends of Luxury Hotels

Global smartphone usage topped 2.3bn in 2017. Based on an estimated world population of 7.6bn, that’s over 1 in 3 people who now own one. Usage...
Don't Ignore Mobile

“Let’s Ignore Mobile – What’s The Worst That Can Happen?”

So, the title is a little misleading, really. It’s not a real quote, but it seems to me to describe the state of mind...
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