When marketing your hotel, you need to consider the times. The current state of the world caught everyone, including the hotel industry, by surprise and you need...
Whether you're preparing for the staycation season brought on by the latest crisis or gearing up for a full summer season of guests, being a hotel owner...
In every aspect of the customer service industry, the goal is to provide the greatest possible experience to the customer the first time around. However, it’s how...
After months of standstill for many businesses due to public authority announcements related to COVID-19, a great number of hospitality institutions have now reopened or are preparing...
The hospitality industry, much like other areas of the economy, is facing major challenges following the COVID-19 outbreak of 2020 with many small and boutique hotels looking...
As the seismic patterns of public behavior shift due to the after-effects of pandemic-related uncertainty, hotel marketing departments will be looking for fresh, original, and new ways...
The hospitality industry is one of the most competitive in the world. It requires a clear strategy and careful planning in order to cope with stiff competition....
In the first of a series of reports, we cut through the noise to present the facts about COVID-19 and it’s impact upon the hospitality industry.
Using data...
