Tuesday, October 4, 2022

Reputation Management

FILTER NEWS:

How to Manage Negative Hotel Reviews Online

As a hotel - even if you’re doing everything spotlessly - mistakes can happen, your guests have different expectations, and a negative review can show up on...

Managing Guest Conflict and Online Reputation

Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when...

Why Your Hotel Marketing Strategy Should Include PR and How to Use It Effectively

The hotel industry is more competitive than ever before. There are more properties today than there were even just a few years ago, and thanks to things...

How To Use Your Hotel’s Reviews To Make An Impact With a Limited Budget

Hoteliers are hard-pressed to examine every practical tactic to rearrange their property, staff, and technology for the better. Making the best use of guest feedback data gives...

2019 vs 2021: New Guest Feedback Benchmarks

They say the only constant in life is change, and the past year-and-a-bit has demonstrated this pretty effectively. In the face of all this change, we thought...

Hotel Guests of 2021, How to Generate Creative Content Post Pandemic

From the use of sanitizers to social distancing, the hospitality industry has been hit hard by the COVID-19 pandemic. However, hotels and restaurants are adept at tackling...

Lockdown Unlocked: Testimonials of Hospitality Businesses Reinventing the Service Experience

After months of standstill for many businesses due to public authority announcements related to COVID-19, a great number of hospitality institutions have now reopened or are preparing...

GuestRevu Wins Two Categories In Prestigious HotelTechAwards 2020

London, UK: Reviews from hoteliers and recommendations from hospitality technology providers and consultants have seen GuestRevu win two categories of the prestigious HotelTechAwards for the second year...

How Hotels Can Use Marketing Automation To Create Lasting Engagement

For hotels, staying ahead of the competition and encouraging repeat bookings are essential for lasting success. Marketing automation combines software and strategy to send individualised, relevant content...

The 5-Step Guest Nurturing Process Your Business Needs

In marketing, there’s a lead generation and onboarding process that helps sales funnel gurus and the like turn cold leads into loyal customers. It works like a...

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