As a hotel owner or manager, you know the importance of keeping your guests happy. One of the most critical factors in ensuring guest satisfaction and bringing...
As a hotel - even if you’re doing everything spotlessly - mistakes can happen, your guests have different expectations, and a negative review can show up on...
Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when...
The hotel industry is more competitive than ever before. There are more properties today than there were even just a few years ago, and thanks to things...
Hoteliers are hard-pressed to examine every practical tactic to rearrange their property, staff, and technology for the better. Making the best use of guest feedback data gives...
They say the only constant in life is change, and the past year-and-a-bit has demonstrated this pretty effectively. In the face of all this change, we thought...
From the use of sanitizers to social distancing, the hospitality industry has been hit hard by the COVID-19 pandemic. However, hotels and restaurants are adept at tackling...
After months of standstill for many businesses due to public authority announcements related to COVID-19, a great number of hospitality institutions have now reopened or are preparing...
London, UK: Reviews from hoteliers and recommendations from hospitality technology providers and consultants have seen GuestRevu win two categories of the prestigious HotelTechAwards for the second year...
For hotels, staying ahead of the competition and encouraging repeat bookings are essential for lasting success. Marketing automation combines software and strategy to send individualised, relevant content...
