With the growth of online spaces populated by user-generated content, word of mouth is increasingly becoming digitised, and reviews that are shared with online communities often even...
Bangalore, 27/March/2019: Hotelogix, a leader in cloud-based Property Management Systems has announced that it will host a webinar on hotel reputation management in collaboration with RepUp, a...
A company’s success has always depended on its reputation. And when it comes to reputation, word of mouth has always been the coin of the realm. But...
In the 21st century every choice we make is highly influenced by technology and the information presented to us online. The hospitality and travel industries have been...
Hotels around the globe are happily promoting “their” review sites.
Logos and links of TripAdvisor and similar sites are prominently displayed on hotels’ home pages and they proudly...
The taxi pulls away from the driveway and a deep sigh of relief washes over you. This troublesome guest has finally left.
Which hotelier doesn’t experience this time...
In previous research conducted, we’ve seen that the Net Promoter Score has a positive correlation to a hotel’s TripAdvisor rating. Of course that makes sense, a positive review would hopefully tie...
A recent Guestfolio study highlighted an exceptional relationship between a hotels' Net Promoter Score (NPS) and their TripAdvisor rating. Using multiple methods, the study outlines how these findings came...
Reputation is everything in business, and never has your most valuable asset been more fragile than in the age of the Internet. Will Rogers was before his...
