Thursday, August 5, 2021

Reputation Management

FILTER NEWS:

2019 vs 2021: New Guest Feedback Benchmarks

They say the only constant in life is change, and the past year-and-a-bit has demonstrated this pretty effectively. In the face of all this change, we thought...

Hotel Guests of 2021, How to Generate Creative Content Post Pandemic

From the use of sanitizers to social distancing, the hospitality industry has been hit hard by the COVID-19 pandemic. However, hotels and restaurants are adept at tackling...

Lockdown Unlocked: Testimonials of Hospitality Businesses Reinventing the Service Experience

After months of standstill for many businesses due to public authority announcements related to COVID-19, a great number of hospitality institutions have now reopened or are preparing...

GuestRevu Wins Two Categories In Prestigious HotelTechAwards 2020

London, UK: Reviews from hoteliers and recommendations from hospitality technology providers and consultants have seen GuestRevu win two categories of the prestigious HotelTechAwards for the second year...

How Hotels Can Use Marketing Automation To Create Lasting Engagement

For hotels, staying ahead of the competition and encouraging repeat bookings are essential for lasting success. Marketing automation combines software and strategy to send individualised, relevant content...

The 5-Step Guest Nurturing Process Your Business Needs

In marketing, there’s a lead generation and onboarding process that helps sales funnel gurus and the like turn cold leads into loyal customers. It works like a...

The 3 Biggest Mistakes Hotels Make With Online Reviews

There is no mistaking the importance of online reviews in the hospitality industry. When selecting a hotel, travelers are relying less on traditional advertising, and more on...

Google Vs TripAdvisor: What’s Your Focus?

The clout of hotel review aggregators continues to grow, including the bigwigs (Google, TripAdvisor). The question is, are you keeping up? And with whom? Most hoteliers are scrambling...

5 Common Mistakes Of Hotel Guest Review Management

Hotel review websites like TripAdvisor and Yelp, today, control your bookings in more ways than one. Apart from showing prospective bookers the option of looking at accommodations...

Why Guests Leave Hotel Reviews (& How To Get Better Ones)

With the growth of online spaces populated by user-generated content, word of mouth is increasingly becoming digitised, and reviews that are shared with online communities often even...

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