MAXIMISING RESOURCES - EMBRACING CHANGE - WINNING THE CUSTOMER To ensure the Customer Experience Exchange for Travel & Hospitality offers the highest degree of relevancy for attendees,
MAXIMISING RESOURCES – EMBRACING CHANGE – WINNING THE CUSTOMER
To ensure the Customer Experience Exchange for Travel & Hospitality offers the highest degree of relevancy for attendees, only senior Customer Experience Professionals responsible for customer experience within their organization are invited.
Our speaker faculty features inspirational speakers from some the biggest and most exciting companies, who have developed new strategies to combat the highest priority challenges facing Customer Experience Professionals in Travel and Hospitality today.
ATTEND THE EXCHANGE AND FIND OUT HOW TO:
- Use your data to build convenient and consistent user experiences which can help improve feedback, drive loyalty and prove ROI
- Be the leader who creates a unified, company-wide, customer-centric vision, placing customers at the core of every department of the organization and building departmental collaboration to deliver customer excellence
- Engage with the modern traveler through new, modern offerings of seamless, unique and personalized touch points across the customer journey
- Futureproof your organization to uphold customer excellence through digital transformations, whilst understanding the latest technologies available and how they can enhance existing systems or replace outdated ones
Oct 22 (Tuesday) - 23 (Wednesday)
The Hurlingham Club
Ranelagh Gardens, London, SW6 3PR
IQPC Ltd 129 Wilton Road, London, SW1V 1JZ