Sanjay Mohandas

1 POSTS
Sanjay Mohandas is a hospitality operations professional with eight years of experience across India, the UAE and Qatar. He writes about hotel operations, frontline decision-making, guest experience and the practical use of technology to help managers identify operational risks earlier.
https://sanjaymdportfolio.netlify.app/
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Hotel Industry Trends

Good Numbers Hide a Struggling Hotel

Sanjay Mohandas -
At 6:40 PM, the lobby looked calm. No queue. No angry guest. No manager being summoned from the back office. Yet front office and housekeeping were...

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