Hotel Speak

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Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.

Most hoteliers use AI daily, but guest experience still needs a human touch

– AI is no longer a side project in hospitality. New research from Mews shows that 98% of hoteliers have used AI across...

Why UK hoteliers are turning to loyalty to work smarter, not harder

Profitability is becoming harder to protect across UK hospitality. Rising payroll costs, higher business rates and erratic energy prices are all contributing to a tighter...

Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share

LONDON, 13 April 2026 — Hospitality technology startups raised more than $1 billion across 40 companies between April 2025 and March 2026, with property...

Returns beyond RevPAR: the hotel metrics owners should be watching now

For decades, RevPAR has been the metric that anchors hotel performance conversations. Simple to calculate, easy to benchmark, and widely understood across ownership, operations,...

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