Hotel Speak

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Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.

Increasing the Efficiency of Hotels: Using Automation to Your Advantage

Maintaining the efficiency of hotels is crucial for keeping guests happy. When processes are inefficient, it can lead to frustration, miscommunication, and dissatisfaction from...

In an industry-first collaboration, Mews and Uber bring ride booking inside the hotel operating system

 – Mews, the hospitality operating system, has announced a strategic partnership with Uber to embed ride booking, real-time tracking and integrated billing directly into the...

Most hoteliers use AI daily, but guest experience still needs a human touch

– AI is no longer a side project in hospitality. New research from Mews shows that 98% of hoteliers have used AI across...

Why UK hoteliers are turning to loyalty to work smarter, not harder

Profitability is becoming harder to protect across UK hospitality. Rising payroll costs, higher business rates and erratic energy prices are all contributing to a tighter...

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