Hotel Speak

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Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.
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Hotel Marketing News

Hotel Payments: Are You Handling Card-Not-Present Payments Correctly?

Hotel Speak -
Consider this scenario: the front desk at your property is armed with payment pin pads, prepared to process card payments conveniently and securely via...
Hotel Marketing

Curtains To Blinds – What Are The Best Window Dressings For Hotel Rooms?

Hotel Speak -
When it comes to hotel room design, the little details can make a big impact. One of those details is the choice of window...
Hotel Marketing News

Ways Your Staff Can Prevent Hotel Fraud & Chargebacks

Hotel Speak -
What are hotel chargebacks? Hotel chargebacks occur when a guest disputes a transaction directly with their bank instead of the hotel. This triggers an investigation...
Hotel Branding

How To Use Signature Aromas As A Brand Cue For Your Hotel

Hotel Speak -
There are all sorts of angles that hotels can exploit for marketing purposes, and one of the most often-overlooked aspects is scent. We may be...
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