Saturday, December 14, 2024

Nicki Graham

10 POSTS

The UK’s Nettleton Collection is the latest hotel group to partner with Guestfolio

Guestfolio, the award winning hotel marketing platform is honoured to announce that The Nettleton Collection, a group of leading, unique hotels in the south...

How the Net Promoter Score Can Affect your TripAdvisor Rating

A recent Guestfolio study highlighted an exceptional relationship between a hotels' Net Promoter Score (NPS) and their TripAdvisor rating. Using multiple methods, the study outlines how...

What’s Driving Guests To Make Their Travel Decisions?

Recently Google published the Google Playbook for Travel — a detailed overview of the trends and learnings of consumer behaviour while booking and researching travel. Within...

Get to know your guests with guest profiles

‘The OTAs know more about your guests than you do.’ It’s a harsh comment but one that rings true for many. By compiling data and...

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