Thursday, February 22, 2024

Nicki Graham

10 POSTS

Innovating With AI: Predictive Analytics

  Hoteliers have an amazing collection of raw data, which when stitched together, form a digital trail of all the interactions that occurred during the...

TripAdvisor Ranking Success Seen with Cendyn’s Guestfolio Review Collection Clients

Recent findings from TripAdvisor and Guestfolio, part of Cendyn Hospitality Cloud, have brought to light the success of TripAdvisor Review Collection Partnerships for hoteliers....

What Drives Guests to be Promoters of your Brand?

In previous research conducted, we’ve seen that the Net Promoter Score has a positive correlation to a hotel’s TripAdvisor rating. Of course that makes sense, a positive...

Automated Email Ideas for the Holidays

The holiday season is upon us and we’re all ramping up to prepare for upcoming busy long weekends and time off over Christmas and...

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