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Hotel Industry Trends

Unpack the hottest trends in hotel marketing and revenue management, with expert hospitality industry opinion.

Hotel Industry Trends

The Loyalty Decision Happens in a Room the Property Cannot Enter

Hideki Hayashi -
A property can track when a guest returns, how often, what they spent, and what score they left. The decision behind those...
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Monday, May 18, 2026

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Actionable hotel marketing and revenue management strategies from hospitality industry experts. News, trends and advice to boost your bookings.

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Artificial Intelligence

The New Playbook for Guest Engagement: Leveraging AI for Smarter Hotel Marketing

Kerry Medina - 0
Hotel Speak’s April article on The Future of AI-Powered...
Hotel Marketing

Why UK hoteliers are turning to loyalty to work smarter, not harder

Hotel Speak - 0
Profitability is becoming harder to protect across UK hospitality. Rising...
Reviews & Reputation Management

Why Guests Don’t Complain to Your Face But Will to Google

Benjamin Smith - 0
It was a Friday night. Table of four, booked...

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