Hotel Speak

620 POSTS
Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.

The importance of user testing hotel websites

Day to day, we crunch a lot of numbers in the hotel industry, especially online where the wealth of data available can sometimes seem...

Getting bold with OTAs – Shire Hotels add price comparison to reduce booking abandonment

In a saturated online hospitality market where every website guarantees to offer the cheapest rates, hotels often lose out on direct bookings to consumers...

Robotels – could robots change the future of hospitality?

It's an exciting time for hospitality and emerging technologies. Android/iOS wearable gadgets look set to allow you to check in with a wave of...

Useful tactics to gather hotel guest feedback

Who would you rather have stay in your hotel? A guest who complains constantly or a guest who stays silent, choosing to vent their...

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