Hotel Speak

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Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.

9 Usability Lessons Hoteliers Can Learn From Hilton, Booking.com & Skyscanner

Recently, we looked at the importance of user testing hotel websites on Hotel Speak. To highlight how user testing can be useful in finding...

The importance of user testing hotel websites

Day to day, we crunch a lot of numbers in the hotel industry, especially online where the wealth of data available can sometimes seem...

Getting bold with OTAs – Shire Hotels add price comparison to reduce booking abandonment

In a saturated online hospitality market where every website guarantees to offer the cheapest rates, hotels often lose out on direct bookings to consumers...

Robotels – could robots change the future of hospitality?

It's an exciting time for hospitality and emerging technologies. Android/iOS wearable gadgets look set to allow you to check in with a wave of...

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