Hotel Speak

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Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.

Decisions Taken Now Will Shape The Hospitality of Tomorrow

In light of the current situation, here are a few thoughts from Benoît-Etienne Domenget, CEO of Sommet Education, on the future of the Hospitality...

Teaching Hospitality through Turbulent Times

Lausanne, Switzerland – While face to face teaching is not possible during the global sanitary crisis, Sommet Education has developed virtual access to its...

How Will COVID-19 Impact Guest Experience & How Can Luxury Hotel Brands Ensure That Service Levels Remain At The Highest Standard?

With the advancement of artificial intelligence at an all time high, it seems rather plausible to wonder if the time has come for human...

Criton Offers Hoteliers Free App To Reduce Touchpoints During COVID-19

Today we're delighted to announce that our guest engagement platform will be completely free of charge until 2021, enabling hotels to digitise their guest...

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