Hotel Speak

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Hotel Speak provides actionable hotel marketing and revenue management strategies from hospitality industry experts.

6 Questions Hotels Should Answer Before Making the Leap to Facebook Messenger Bots

The appeal of chatbots is clear: Messaging seems to be the preferred method of communication these days, so technology like Facebook Messenger Bots that...

Could Your Hotel’s Channel Strategy Be Costing You Direct Bookings?

As part of our Hotel Heroes content series, our industry leaders have been penning their own thoughts on their areas of expertise, and offering...

How The Hotel World Is Responding To The Airbnb Revolution

Marriott’s Home & Villas, a home-sharing business, launched just 6 months ago. The world’s largest hotel group, like many others, has recognised the need...

6 Ways Hotels Can Boost Their Visibility Online And Win Direct Bookings

The hotel industry is a very competitive space. When travellers are looking at booking a hotel or serviced apartment for their stay, the options...

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