Wednesday, June 10, 2026

Tag: hotel chatbots

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Lighthouse Launches Ernest, the AI Teammate That Transforms General AI into Hospitality Performance

DENVER — June 9, 2026 — Lighthouse, the Commercial Operating...

AI Agents Won’t Kill Hotel Websites – But They Will Expose Weak Hospitality Infrastructure

Every few years, the travel industry declares the death...

Emotional intelligence is the most important skill in hospitality, so why does nobody measure it?

Twenty years in hospitality including The UK, Thailand, Hong...

The event booking you lost before you knew about it

By the time your hotel events team sits down...

Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One

Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...

The Impact Of Chatbots On The Hotel Industry

The 'chatbot' has been a buzz-word over them past twelve months across a wide range of industries. In two years time the average person...

Chatbots for Hotels - What do Hotels Need Before Setting Up a Chatbot?

Many hotels already offer messaging options to their guests, giving the ability to text the hotel through their own apps or by establishing messaging...

Hotel Chatbots Aren’t The Future. They’re The Present.

There’s been much discussion around hotel chatbots being the 'next big thing' in hospitality. Indeed, the Internet is rife with discussion about hotel marketing automation and...

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AI Agents Won’t Kill Hotel Websites – But They Will Expose Weak Hospitality Infrastructure

Every few years, the travel industry declares the death...

Emotional intelligence is the most important skill in hospitality, so why does nobody measure it?

Twenty years in hospitality including The UK, Thailand, Hong...

The event booking you lost before you knew about it

By the time your hotel events team sits down...

How Luxury Bathrooms Can Help to Rationalize Higher Rates in Your Hotel

Guests don't experience your pricing in isolation. They experience...
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