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The Question Was Answered. The Guest Was Not.
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Hotel Industry Trends
The Question Was Answered. The Guest Was Not.
June 12, 2026
Hotel Industry News
Why Misconduct Goes Unreported in Today’s Mobile Hospitality Workforce
June 10, 2026
Hotel Industry Trends
The metric most hotels aren’t tracking (but should be)
June 10, 2026
View All News
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Hotel Industry Trends
Free Report: Hotel Marketing Trends in 2024
February 22, 2024
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Artificial Intelligence
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The Question Was Answered. The Guest Was Not.
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October 25, 2017
We all know that the core aim for any successful business is to provide extraordinary customer service. Much like a traditional retail experience, sales...
4 Ways To Immediately Improve Your Hotel Chatbot Traffic
Hotel Marketing
Pedro Gonçalves
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August 24, 2017
Following our last article about 5 things you must have in your Chatbot, in this post we focus on easy and smart ways to...
5 Must Haves For Your Hotel Chatbot
Hotel Marketing
Pedro Gonçalves
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July 24, 2017
After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
5 Lessons That Can Help You Embrace Voice and Chat Interfaces
Hotel Marketing
Charles Cadbury
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July 14, 2017
We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make...
Are Bots Worth the Bother? [FREE Whitepaper]
Hotel Marketing
Hotel Speak
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July 9, 2017
The rise of mobile has created a huge and constantly engaged user base in social and messenger apps. Whereas the biggest travel apps have...
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