Wednesday, April 15, 2026

Tag: chatbots

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The New Reality for Hotels: Automate or Fall Behind

Across the UK, hoteliers are facing sustained increases in...

Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share

LONDON, 13 April 2026 — Hospitality technology startups raised...

The Modern Hotel Guest Experience

The modern hotel industry is undergoing a significant transformation...

Hospitality sector sees spike in phishing activity: how hotel owners can protect their businesses

Hospitality businesses are being urged to strengthen their cybersecurity...

4 Ways To Immediately Improve Your Hotel Chatbot Traffic

Following our last article about 5 things you must have in your Chatbot, in this post we focus on easy and smart ways to...

5 Must Haves For Your Hotel Chatbot

After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...

5 Lessons That Can Help You Embrace Voice and Chat Interfaces

We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make...

Are Bots Worth the Bother? [FREE Whitepaper]

The rise of mobile has created a huge and constantly engaged user base in social and messenger apps. Whereas the biggest travel apps have...

Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One

Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...

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Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share

LONDON, 13 April 2026 — Hospitality technology startups raised...

The Modern Hotel Guest Experience

The modern hotel industry is undergoing a significant transformation...

Hospitality sector sees spike in phishing activity: how hotel owners can protect their businesses

Hospitality businesses are being urged to strengthen their cybersecurity...

Why Independent Luxury Hotels Are Competing on the Wrong Things

In 2005, W. Chan Kim and Renée Mauborgne introduced...
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